This is the native connection type for Outlook, and is supported in many third-party tools like the Mail and Calendar tools that come with MacOS. Most users should use the native Exchange protocols for mail and calendar when connecting to Microsoft Exchange Online, just like they did before Summer 2019. If something isn’t working right, or you can’t find something, checking that your webmail is working correctly is a perfect first step. Webmail is a great diagnostic tool because it requires no client configuration and shows you directly, exactly what is on the mail server. The web client for your mailbox can be found in MyJH (under Messaging -> Outlook). If you have a question, please contact and we’ll walk you through the process on a remote support session. You can simply delete your connection to the email server and re-add it as a new connection and things will be OK. In the past, it was possible to set up a supported client with the kind of authentication that is now depreciated. If you got to this page because you got an alert about Basic Authentication for Microsoft Exchange, but are confused because you’re already using a supported client, this information will help.
How to Grant Access to Shared Mailboxes.Configuring Microsoft Exchange Online (Office 365 Email).Adding an Additional Mailbox to Outlook.
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